|
 |
Online Fantasy Editions |
Frequently Asked Questions
Here are some frequently asked questions about The Sports Forecaster, Online Editions.
- What's your privacy policy?
- You can read it here.
- I only clicked once, but I get a Max Downloads Exceeded message
- Please make sure you have all download accelerators disabled. These work
by grabbing the same file many times over, which counts against the download
limit. As well, if you want to share the magazine with all your friends, give
them the registration link, not the link you got in your email. That's your personal
link, meant only for you.
- I get an Unable to open document or Error in opening document
message
- Please make sure you are using the latest version of Adobe Acrobat Reader. The
Forecaster magazine requires
Adobe Acrobat Reader version 6.0
or later. You can
download it for free from http://www.adobe.com
You can also try our alternate download
site. (This uses a slighlty different method of sending the PDF file that seems to work better on certain computers.
This also enables you to follow the download and save it directly, as opposed to saving it
from within Adobe Acrobat Reader.)
- I submit my code, and nothing happens
- Because it is a fairly large file, readers with slower internet connections may have
some trouble downloading it. In particular, it may take as long as 20 minutes for the file
to download on these connections.
If you're on a slower connection, try our alternate download
site. You'll be able to track the download and save it to an appropriate spot.
- I get an Unable to Parse Code message
- Please make sure you are copying and pasting it correctly from the email we sent
you. In particular, make sure there are no extra characters (e.g. a quoting '>') or
extra line breaks in the code.
Also recently, we had to change the way codes are generated, because we discovered certain
mail programs were corrupting the code. Try re-registering and grabbing a new code, and
see if that helps.
If you continue to have trouble, please contact us
at the email address below. Include the email you received from us, with your code included.
- I want to comment...
- Here's our email address: info@fantasysports.ca
Questions? Look at our Frequently Asked Questions.
Or, contact us at: info@fantasysports.ca
|
|